Terms & Conditions

Terms of Business

Terms of business are determined by GOTREK, DEAN STROSAR, s.p. (hereinafter referred to as "tenderer"), which sells and on the web site gotrek.si in its own name and for its own account.


Registered users

Every registered user and members of Gotrek Club has their own username (e-mail address) and password, which they present in person or as a representative of a company or organization. The password is secret and only known to the user. The user is obliged to provide credible data and data protection, so that only on his behalf and with his password will appear the person or person authorized to act on his behalf

Members of the Gotrek Club and other registered and unregistered users can buy online Gotrek, Dean Strosar s.p.

 

Terms and conditions

Online purchase is also possible without registration and membership in Gotrek Club.
The buyer may be a natural or legal person, taking into account the information provided at the time of registration and award of the contract. A natural person is exclusively the registered or unregistered user who acquires or uses goods and services for purposes outside his professional or profit activity.
Purchase is possible only if the buyer confirms before the award of the contract that he accepts the general conditions of business published on this site and other published conditions and changes that the manager will publish on these pages. Members of the Gotrek Club confirm the membership rules and thereby agree with them when registering and registering with Gotrek Club.
GOTREK, DEAN STROSAR, s.p. and the buyer's mutual obligations are governed by these general terms and the Consumer Protection Act.

 

Commercial conditions

Prices:

·         Price - is the regular price at which the item is sold.

·         Reduced price - reduces the regular price at which the item is sold for a fixed or indefinite period.

·         Gutrek price - is a reduced price at which the members of the Gotrek Club pay and is 5% lower than the regular price.

·         Old price - the price at which the item was sold before the reduction.

 

Labeling of discounted items:

·         Seasonal / off-season reduction - marked products are currently downgraded, which is time-limited

·         Action - marked products are currently in action, which is time-limited.

·         The last pieces - are articles that have a reduced price for an indefinite period, or until the sale of stocks

 

Discounts and benefits for members of Gotrek Club:

·         Personal code is a code that allows all members of the club in the Gotrek online store, Dean Strosar s.p., to purchase all items with a 5% discount.

·         One-time code is a code that allows all adult members of the club who buy goods in the Gotrek online store, Dean Strosar s.p., offers a personal personal discount of 10% for all mountain guides and education conducted by Gotrek, dean Strosar s.p. This discount does not apply to alpine expeditions.

·         A special one-off code is a code that gives a unique discount of 20 % to the product in the online store Gotrek, Dean Strosar s.p., for all adult members of the club who were on board or training under the direction of Gotrek, Dean Strosar s.p.

For individual purchases, prices apply at the time of ordering, except in the case of a price error. Despite the constant verification of the accuracy of the published data, it can happen, All prices include VAT. Published prices can be changed without prior notice. that the published price or stock is incorrect. We will immediately notify the buyer of any errors (by e-mail or telephone) and try to find a solution for mutual satisfaction.

·         Discounts do not add up!

·         Orders, payments, delivery

 

Purchase:

You can purchase as a registered or unregistered user. Before completing the order, you must agree to the general terms and conditions and commit to payment.

Before you click on the "Finish Purchase" button, you can modify and correct all the order elements. After clicking the "Finish Purchase" button, the order is complete and a summary of the order appears on the screen. You also receive a confirmation of your order by e-mail. In case of payment under the invoice, the validity of the offer is 3 days from the receipt of the invoice

 

The following payments are possible:

·         Payment by pro forma invoice is posible onli in Slovenia (for delivery by post or personal pick-up): To the e-mail address you provided in the application, you will receive a pro forma invoice upon the confirmation of the order. The payment deadline is 3 days after receiving the invoice. If we do not receive payment in our account at this time, we will consider that you will depart from the order and we will cancel the order.

 

·         Bitcoin, Ethereum, Litecoin and 50+ Payments (with delivery by mail or personal delivery): You will receive an e-mail address confirmation of the order, which will be delivered within the time limit set by the Terms of Business.

 

·         Payment by credit or debit cards, Master card, Visa, Visa, American exspress, Maestro electron(by post delivery or by personal delivery): You will receive an e-mail address confirmation of the order, which will be delivered within the deadline, as defined in the Terms and Conditions.

WARNING: Payment with payment cards is possible through the Stripe payment system. 

 

·         Paypal payment (by post delivery or personal pick-up): You will receive an e-mail address confirmation of the order, which will be delivered within the deadline, as defined in the Terms and Conditions.


·         Payment on collection by cash or credit/debit card (post delivery): you will receive an order confirmation by email, which will be delivered within the time limit as specified in the terms and conditions. Upon confirmation and completion of your order, you undertake to accept and pay for the shipment.

We will deliver the products to the GLS delivery address you provided at the time of registration or during the purchase process. You can pay the GLS courier for the package in cash or by credit/debit card upon delivery. For cash on delivery, an additional charge of EUR 1,5 - the so-called "Payment Charge" - will be charged to the Customer due to the "redemption" service and/or the commission charged to the Supplier by GLS or another delivery service.


Delivery / Acceptance:

·         Delivery or takeover is possible only on the territory of Slovenia and the EU. The buyer chooses one of the following options:

·         We will deliver the products to the GLS delivery address you provided at the time of registration or during the purchase process. You can pay the GLS courier for the package in cash or by credit/debit card upon delivery. For cash on delivery, an additional charge of EUR 1.5 - the so-called "Payment Charge" - will be charged to the Customer due to the "redemption" service and/or the commission charged to the Supplier by GLS or another delivery service.

·         Delivery and delivery times:

·         The anticipated delivery time for goods is up to 7 - 14 working days, otherwise, if appropriate, longer, which we will notify you during the purchase process. The maximum delivery time is 30 days. The delivery period begins with the day the payment is received to our account.

 

Delivery price:

·         Free shipping for purchases above € 60  no postage applies only in Slovenia

·         The cost of delivery under the purchase below 60 € no postage is charged by the Slovenian Post according to the weight of the valid postal code of Slovenia. You will be charged the cost of delivery on the sent invoice or invoice. Only in Slovenia.

·         Free shipping for purchases above € 70 no postage applies only in Croatia and Hungary

·         The cost of delivery under the purchase below 70 € no postage is charged by the Slovenian Post according to the weight of the valid postal code of Slovenia. You will be charged the cost of delivery on the sent invoice or invoice. Only in Croatia and Hungary

·         Delivery and acceptance of the shipment through the European Union is paid by the buyer before the goods are accepted at the valid price list, Slovenia Postage will be charged to you on the sent invoice or invoice

Availability and stock:

Data on the availability of products is refreshed once a day. It is therefore possible that upon receipt of the order, the desired product is no longer in stock. In this case, we will notify you immediately, no later than 3 business days, as the delivery period, due to the goods order from the manufacturer, is extended to 14 days. If the buyer with a longer delivery deadline does not agree, we will transfer the amount that we have paid back to the desired account no later than 3 business days. Sundays and holidays are not counted in the delivery period

 

Contract with the buyer

The purchase contract between the buyer and the tenderer is concluded when the buyer pays the amount of the received proforma invoice or receives a notice by e-mail that the consignment is sent after delivery. A place is also sent to the customer by e-mail on the server of the provider where the contract / pro forma invoice is stored. By signing in, the customer can also access the archive of his orders / purchases on his profile.

The customer receives an invoice in receipt of an invoice in which, in addition to the cost specification, instructions are given for possible withdrawal from the contract / purchase.

 

Rejection of the order

GOTREK, DEAN STROSAR, s.p. it may refuse an order which it finds impossible under such conditions.

 

Withdrawal from the contract / purchase

Natural persons who conclude a contract / distance purchase in accordance with the Consumer Protection Act shall have the right to announce, at the latest within 15 days of receiving the goods at the address info@gotrek.si, that they deviate from the contract / purchase, without the reason for his decision had to be stated. The return of the received order to our address within the cancellation deadline (14 days) is considered a notice of withdrawal from the contract / purchase. In the event that the buyer withdraws from the contract / purchase with a message at info@gotrek.si, the goods received must return to our address within 30 days after the message. GOTREK, DEAN STROSAR, s.p. the amount of the received payment for the returned goods will be transferred to the buyer on his bank account within three days of receipt of the returned goods. If the customer begins to use the product, however, he considers it, he loses the right to withdraw from the contract / purchase. In addition, the goods returned must be returned undamaged and unchanged, unless the goods have been destroyed, defective, lost or their quantity has decreased without being the buyer for it. The cost of returning goods is paid by the buyer.

If the contract is carried out by a legal or natural person performing a gainful activity, regardless of its legal form or ownership, and in cases where the purchase is not carried out on the basis of a distance contract, the provisions of the preceding paragraph shall not apply. In these and similar cases, any claims for the return of goods will be treated individually, taking into account as far as possible all reasons and circumstances.

 

Guarantee

For products purchased in our online store, all warranty conditions apply in accordance with Slovenian law. The guarantee can be enforced only when the account is submitted. The guarantee can be enforced at Gotrek's headquarters, Dean Strosar s, p.

 

Site information

We reserve the right to make substantive and other changes, both general terms and conditions of online store. Despite the constant concern for the up-to-date and correctness of the published materials, the content errors of the website are possible and we do not assume responsibility for them.
We try to provide the best photos of the products sold, but nevertheless, it is necessary to take photos as symbolic

 

Copyright

The published content is or is owned by GOTREK, DEAN STROSAR, s.p., whether GOTREK, DEAN STROSAR, s.p. for publishing the consent of the author. Any copying, citing, copying, copying and dissemination without the knowledge of GOTREK, DEAN STROSAR, s.p. is prohibited.

 

ZEPT standard

GOTREK, DEAN STROSAR, s.p. it operates in accordance with the Electronic Commerce Market Act (ZEPT) and its adopted regulations.

 

RULES ON GUIDING SERVICES OF THE GOTREK COMPANY

A Guide contract

A guiding contract is formed exclusively between the guide and the user of guide services.

The offer is sent to the user together with the general terms and conditions of the guide.

A guiding contract is formed when the user accepts the offer and the general conditions and instructions of the guide. Any changes to the contract, including the introduction of additional terms, are binding only if the user agrees with them (written or oral consent).

Upon the conclusion of a guide agreement, the user of the guide services confirms that he has been acquainted with the rules of this Rulebook and accepts them unconditionally.

Without payment by the user within 14 days of the conclusion of the guide agreement, the guide contract will be automatically canceled without notice.

For the payment of the Guide, the TRR account of the company Gotrek, Dean Strosar s.p. is available to the user of guide services.

Payment must be made to the guide no later than 7 days before departure, otherwise the guide contract will fail.

 

 Tour cancellation and refund of payment

In the event that a participant cancels a mountain tour (trekking, excursion, hike), Gotrek has the right to reimbursement of costs that depend on the time remaining until the start of the booked mountain tour (trekking, excursion, hike).

In any case, Gotrek requires reimbursement of the administrative costs of the reservation in the amount of EUR 25.00. Unless otherwise specified in the program, the cancellation fees listed below apply:

 

A 80 % refund (or 20 % of the payment) if the cancellation is notified in writing by e-mail to the Guide tbetween 21 - 15 days before the first day of the tour (minus the fees, boooking provisions paid by the guide in advance);

70% reimbursed (or 30% of the payment) if the cancellation is in writing by e-mail to the Guide between 14 and 8 days prior to the first day of the tour (minus the fees, reservation of the reservation which was paid in advance);

50% refund (or 50% of the payment) if the cancellation is in writing by e-mail to the Guide between 7 and 1 days prior to the first day of the tour (minus the fees and reservation of the reservation which were paid in advance);

20% refund (or 80% payment) if the cancellation is in writing by e-mail to the guide less than 1 days before the first day of the tour (minus the charge);

 

Bad Wether

If bad weather or inappropriate conditions require a guide to cancel the activity, the following choices are possible:

a) The guide proposes a similar activity in another place where conditions are better,

b) The guide suggests that the activity be postponed to a later date (but not more than 15 days)

c) The tour is canceled.

d) If you reject all of the above options, the cancellation policy will apply.

Please note that cancellation of a trip due to bad weather can only be performed by a guide (not a subscriber).

 

In exceptional circumstances, the Gotrek company may, at his own discretion, decide to reimburse the client (minus transaction tax, booking, Travel costs, tolls, fuel, parking , etc.)

 

Gotrek, Dean Strosar s.p., gives the user an opportunity to publish an overview (text / photos) of his activity on the Gotrek Hiking website. The review must be written fairly and objectively and must contain information that is useful to other users. The company reserves the right for any reason at its sole discretion to remove the user's opinion without notice.

The user agrees that his contractual relationship with Gotrek, Dean Strosar s.p. performed in Slovenian, English.

 

 Obligations of the users and evolution of the leader

The user has the opportunity to evaluate the tour and the guide after its completion. Other users can also review the rating.

In its assessments, the user is required to provide only genuine and objective information and refrain from abusive remarks.

Company Gotrek, Dean Strosar s.p. does not control or control user messages published on the Gotrek Hiking website and is not responsible for the content of user messages. The company reserves the right, however, for any reason to remove any user messages in its sole discretion without prior notice.

 

Exclusion and limitation of labilities

The guide is solely and solely responsible for the proper preparation and management of the tour.

The information on the Gotrek Hiking Web site is collected in good faith. In the event of incomplete or inaccurate information, Gotrek, Dean Strosar pp., Is not responsible. In addition, the company can not be liable for any possible direct or indirect damage of any nature resulting from the use of information, access to the website, or relates to the material, information, evaluations and recommendations specified on the website.

The company Gotrek, Dean Strosar s.p., is not responsible for any possible direct or indirect damage, whatever the nature of the interruption of use or inability to access the website.

In the event that Gotrek, Dean Strosar s.p. responsible for loss or damage arising from the use of the website or service provided by Gotrek, Dean Strosar s.p. and is linked to a management contract, his responsibilities will not exceed 200 euros (two hundred euros). In any case, the responsibility of Gotrek, Dean Strosar s.p. for material damage and compensation for the loss of a tour limited to twice the price of the tour.

 

Intellectual property rights

By sending content - in particular texts, photos, pictures - to the website of the Gotrek Hiking Portal, the sender transfers the exclusive right to the recipient for free, permanent, transferable, irrevocable and fully licensed use, reproduce, modify, adapt, translate, disseminate, publish, work and publicly display and transmit such content throughout the world in any medium and for any purpose.

The User undertakes to give, to the possession of Gotrek, Dean Strosar s.P., all the required rights to grant these rights of use in accordance with this Article and that the company does not violate the rights of third parties using this content. Any compensation to third parties is not the responsibility of the company, but the user who provided this information, documents, pictures, texts, photographs.

 

Cookies

Cookies are small text files that are on the computer or mobile device of a user when they visit the site. The next time a user visits the same web site, the information contained in this file can be sent to this site so that it can recognize the user account or mobile device.

The company uses cookies to measure the number of site visitors. If a user does not want the company to use cookies, the user has the option to turn off cookies in his browser. If you turn off cookies, you can restrict your use of the site.

 

Requiment and questions

The user can always ask for the help of Gotrek Hiking Team at the following e-mail address: info@gotrek.si or Mobi: +386 31 866946

 

Final provisions

This policy applies ruthlessly to other mountaineering services between users and companies Gotrek, Dean Strosar s. ..

Potential disputes between users and company Gotrek, Dean Strosar s.p. shall be settled by a competent court in Slovenia with its head office in Nova Gorica.

The Rules enter into force after its publication on the Gotrek mountainering ang Gotrek web shop websites.

 Company Information:

GOTREK, gorništvo in spletna prodaja, Dean Strosar, s.p.
Grčna 19,
5000 Nova Gorica,
Slovenia (Europe)
TRR: SI56 6100 0000 7931 940 
BANKING SWIFT BIC KODA: HDELSI22
BANK (DELAVSKA HRANILNICA d.d. LJUBLJANA)
ID: SI93469349
Registration number: 6638775000
Entry in the AJPES Register: 1.7.2014

AJPES, izpostava Nova Gorica

INFORMATION ON MEMBERSHIP IN ASSOCIATIONS